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Why do I need a tax form (W-8BEN) to withdraw?

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PayPal withdrawals need a W-8BEN tax form on file — it's a standard US form for people outside the US, and it's filled in right in the app (about 2 minutes): Wallet → Withdraw → tax form.

  • You fill it once; the team checks it, then PayPal withdrawals work.
  • Crypto and Truelancer withdrawals don't need it.
  • Your tax details are encrypted and only used for the form.

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