🚨 If you are in immediate danger, call 911.

SovaTalk is not an emergency service. If there is a risk to life — yours or someone else's — please contact emergency services immediately.

Safety & Crisis

You don't have to handle this alone.

SovaTalk is a platform for connection and support — but we want to be honest about our scope. For crisis situations, please use the dedicated services below. They are free, confidential, and available around the clock.

Crisis resources

988 Suicide & Crisis Lifeline

Free, confidential crisis support for people in suicidal crisis or emotional distress. Available 24/7 in English and Spanish. You can call or text 988 from anywhere in the US.

988lifeline.org ↗

Crisis Text Line

Text-based crisis support available 24/7. Text HOME to 741741 from anywhere in the US to connect with a trained crisis counselor.

crisistextline.org ↗

International Association for Suicide Prevention

Directory of crisis centres and hotlines across more than 50 countries. If you're outside the US, find a local resource here.

iasp.info ↗

Veterans Crisis Line

Call or text 988, then press 1 for dedicated support for veterans, service members, and their families. Chat at veteranscrisisline.net.

SovaTalk is not a crisis service

The experts on SovaTalk are real humans offering real support — but they are not dispatchers, emergency responders, or crisis counselors operating under clinical protocols. If you are in acute danger, please use 988 or 911 rather than SovaTalk.

We believe being honest about this boundary is part of keeping our platform safe. Experts are encouraged to refer users to emergency resources whenever appropriate.

Community guidelines

—Treat every person on this platform with dignity and respect.

—Do not share, solicit, or distribute personally identifiable information about others.

—Do not engage in harassment, threats, or abusive communication in any form.

—Do not use SovaTalk to exploit, manipulate, or take advantage of vulnerable individuals.

—Experts must be transparent about their qualifications and must not misrepresent their credentials.

—Content that sexualizes minors or promotes harm to others will result in immediate removal and may be reported to law enforcement.

Reporting a concern

If you observe conduct that violates our guidelines, or if you believe an expert has behaved harmfully, please report it. You can use the report button on any expert's profile or stream, or email us directly at support@sovatalk.com.

We review all reports and take action where our guidelines have been violated. Reports can be made anonymously.

A note on safe messaging

SovaTalk follows safe messaging guidelines around suicide and self-harm, developed in alignment with recommendations from mental health organizations. We ask all experts to familiarize themselves with these guidelines and apply them in their sessions. If you have questions about safe messaging practices, the Suicide Prevention Resource Center maintains a comprehensive guide.